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Salary Survey Results


Documentation Salary Survey 2023 Results

Introduction

In this, the fifth annual Write the Docs documentation salary survey, we gathered data from a record-breaking 1017 individual respondents - 938 employees and 79 contractors - in 53 countries, working across dozens of industries, with experience ranging from less than one year to over 40 years.

In a hurry? Jump straight to Median salary or Median hourly rate.

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Note on independent contractors, freelancers and the self-employed

In this year’s survey, we asked those who filled out the survey as independent contractors, freelancers or self-employed people what term they used to describe their type of employment. Just over half (53.2%) preferred the term “contractor”, another 27.8% used “self-employed”, and 16.5% used “freelancer”. In this report, we’ll use the term “contractors” to refer to this entire group.

Feedback

We’re always keen to hear your thoughts on this survey, so that we can continue to develop and refine it - and if you have used the data to help negotiate a raise or evaluate an offer, we would love to know about it! Email us at support@writethedocs.org with your feedback, ideas and experiences.

Employment parameters

This section establishes the parameters of the respondent’s employment: the type of employment, number of hours worked, job title and type of role, length of time in current position, and how focused the role is on documentation.

Basis of employment

What we asked (click to expand)

On what basis are you filling out this survey?

  • I’m an employee

  • I was an employee, but am not currently working

  • I’m an independent contractor, freelance operator, or self-employed

  • I was an independent contractor, freelance operator, or self-employed, but am not currently working

In 2023, 92.2% of respondents (938) were employees and 7.8% (79 individuals) were contractors.

Of the employees, 3% stated they were currently unemployed, while this number was only 0.5% for contractors. Respondents not currently working were asked to fill out the survey as if they were still at their previous employer or contract.

Basis of employment (2019-2023)

Survey year

Employees

Contractors

No.

%

No.

%

2019

652

93.9%

42

6.1%

2020

748

92.9%

57

7.1%

2021

887

92.5%

72

7.5%

2022

491

93.5%

34

6.5%

2023

938

92.2%

79

7.8%

Hours worked

What we asked

How many hours per week do you work?

  • 1–20 hours

  • 21–30 hours

  • 31–40 hours

  • 41–50 hours

  • 51–60 hours

  • More than 60 hours

As in previous years, the majority (96%) of respondents worked traditional “full-time” hours each week:

  • 69.7% worked between 31 and 40 hours

  • 24.5% worked between 41 and 50 hours

  • 1.9% worked between 51 and 60 hours

Only one respondent worked more than 60 hours - this person indicated that they put in 95 hours per week.

Of those that worked fewer hours:

  • 2.2% worked 21 to 30 hours each week

  • 1.7% worked 1 to 20 hours

Weekly hours worked

Hours worked

No.

%

1-20 hours

17

1.7%

21-30 hours

22

2.2%

31-40 hours

709

69.7%

41-50 hours

249

24.5%

51-60 hours

19

1.9%

61+ hours

1

0.8%

Job title

What we asked

What is your job title?

With typos fixed, abbreviations expanded, stop words removed and keyword faceting applied, 275 unique job titles could be discerned. One respondent indicated that they did not have a job title.

As in previous years, the most widely used exact title was “Technical Writer”, reported by 32% of respondents - in fact this phrase appeared in the top 5 job titles and in 67.9% of all job titles.

Most widely-used job titles

Job title

No.

%

Technical Writer

321

31.6%

Senior Technical Writer

191

18.8%

Lead Technical Writer

39

3.8%

Staff Technical Writer

24

2.4%

Principal Technical Writer

19

1.9%

Documentation Manager

15

1.5%

Technical Writing Manager

13

1.3%

Technical Writer II

12

1.2%

Documentation Specialist

8

0.8%

Technical Author

7

0.7%

Job titles excluding “technical writer”

Title

No.

%

Information Developer

5

1.7%

Content Developer

5

1.7%

Information Architect

4

1.3%

Technical Editor

4

1.3%

Knowledge Manager

4

1.3%

Head of Documentation

3

1%

Senior Technical Curriculum Developer

3

1%

Documentation Engineer

3

1%

UX Writer

2

0.7%

Product Manager

2

0.7%

Word cloud showing relative weights of job title keywords

Figure: Job title word cloud
../../../_images/2023-job-title-word-cloud.svg

Type of role

What we asked

How would you categorize your role? Select multiple roles, if appropriate.

  • Writer, content creator, producer, editor

  • Developer, engineer

  • Educator

  • Customer support

  • Advocate, community outreach

  • Marketing

  • Management

  • Other

With regard to working with other people, are you typically (select multiple if appropriate):

  • A solo worker

  • Part of a team of people with the same or similar roles

  • Part of a team of people with different roles

  • Part of multiple teams

  • A manager or team leader

  • Other (please specify)

Role category

Most respondents identified their role as “writer, content creator, producer, editor” - 59.4% selected only this category, while 95.6% included it alongside other categories. The second most widely-selected was “management”, with 15.5% of respondents selecting this along with other categories and 2.3% selecting it as their only role category, followed by “developer, engineer”, included by 10.5% of all respondents. In total, respondents selected 63 different combinations of the 8 role categories.

Top role category combinations

Category

No.

%

Writer/Creator/Editor

604

59.4%

Writer/Creator/Editor + Management

69

6.8%

Writer/Creator/Editor + Developer/Engineer

45

4.4%

Writer/Creator/Editor + Educator

40

3.9%

Writer/Creator/Editor + Support

24

2.4%

Management

23

2.3%

Writer/Creator/Editor + Advocate

19

1.9%

Writer/Creator/Editor + Marketing

17

1.7%

Writer/Creator/Editor + Other

17

1.7%

Writer/Creator/Editor + Educator + Management

14

1.4%

Writer/Creator/Editor + Developer/Engineer + Management

10

1.0%

Of those respondents who chose “Other” and provided more detail, the additional categories included project management, product management, process management, information architecture, instructional design, QA/testing, content strategy, mentoring, and translation - as well as some terms which can be bundled under the heading “DocOps”: documentation tool and workflow administration, repository maintenance, and documentation infrastructure development and support.

Team breakdown

The most widely-selected team configurations were single category: 25.2% of respondents worked only on a team made up of people with the same or similar roles, while 12.7% worked only on a team made up of people with differing roles. 8.5% worked only solo, and 7.1% selected only management. These four configurations covered just over half of all respondents - the other half chose a combination of categories.

Of the 18.8% who indicated that they worked as a manager or team leader, 62.3% also fulfilled other team roles.

Team breakdown

Team breakdown

No.

%

Team - similar roles

256

25.2%

Team - different roles

129

12.7%

Solo worker

86

8.5%

Manager or team leader

72

7.1%

Team - similar roles, Team - different roles

58

5.7%

Solo worker, Team - different roles

58

5.7%

Team - similar roles, Team - different roles, Multiple teams

52

5.1%

Team - different roles, Multiple teams

31

3.0%

Team - similar roles, Manager or team leader

31

3.0%

Team - similar roles, Multiple teams

30

2.9%

Solo worker, Team - different roles, Multiple teams

29

2.9%

Multiple teams

28

2.8%

Length of time in current role

What we asked

Employees:

How long have you worked in your current role, at your current organization?

Note: Please select the length of time for your position at your current organization only – your total years of experience in documentation will be covered in the individual demographics section. If you have changed roles at the same organization, please select the length of time that you have been in your current role.

  • Less than 1 year

  • More than 1 year but less than 2 years

  • More than 2 years but less than 5 years

  • More than 5 years but less than 10 years

  • More than 10 years

Contractors:

How long have you worked as a contractor or freelancer, or been self-employed?

Note: This is how long you have been a contractor or freelancer only - your total years of experience in documentation will be covered later on.

  • Less than 1 year

  • More than 1 year but less than 2 years

  • More than 2 years but less than 5 years

  • More than 5 years but less than 10 years

  • More than 10 years

A spike in respondents with new jobs was first seen in 2021, with 31.7% of respondents reported being in their current position at their current organization for less than a year. In 2022, this number peaked at 36.8% - when respondents with new jobs outstripped the number who had held their current position for medium or long terms. In 2023, the number of respondents with new jobs has fallen again, to 20.3% - lower than in 2020 although still well above the 9% reported in 2019.

Length of time in current role

Years

No.

%

0-1 years

206

20.3%

1-2 years

235

23.1%

2-5 years

326

32.1%

5-10 years

166

16.3%

10+ years

84

8.3%

Length of time in current role (at current organization - employee respondents who have changed roles at the same organization were instructed to specify the length of time they had been in their current role only, not the total length of time at the organization)

Figure: Length of time in current role
../../../_images/2023-length-of-time-in-current-role.svg

Job changes

In the 2022 survey results, we saw more employee respondents in new positions - jobs that they’d held for less than one year - than in any previous survey. To better explore how the job market shake-up of the past few years is affecting our community - both employees and contractors - we added this new section for job changes.

Employment or contract status change

What we asked

Employees:

Has your employment status changed in the past year?

  • Yes

  • No

Examples of an employment status change: you left a job; were promoted, laid off, made redundant or terminated; you started a new role.

What are the circumstances of your employment status change? Check all that apply.

  • I was promoted within the same organization

  • I moved to another position within the same organization

  • I started a new position in a new organization

  • I was made redundant, downsized or laid off due to restructuring/bankruptcy/closure

  • My employment was terminated for another reason

  • I resigned in order to accept another offer of employment

  • I resigned, but not to accept another offer of employment

  • I would rather not say

  • Other (please specify)

Contractors:

Has your contract/freelance status changed in the past year?

  • Yes

  • No

Examples of a contract/freelance status change: a contract or project cancelled prematurely; your regular freelance workload dried up unexpectedly; you started a new contract.

What are the circumstances of your contract/freelance status change? Check all that apply.

  • I started a new contract or freelance project (or multiple projects)

  • A contract or freelance project ended prematurely

  • A contract or freelance project ended as expected

  • My contract was not renewed as expected

  • I resigned in order to start another contract

  • I resigned, but not to start another contract

  • I “fired” a freelance client

  • My freelance work pipeline dried up

  • I left employment in order to start as a contractor/freelancer

  • I finished contracting/freelancing in order to accept a position as an employee

  • I would rather not say

  • Other (please specify)

36.5% of respondents reported undergoing a change in their employment status in the past year, with contractors reporting changes at a slightly higher rate (43%) than employees (35.9%).

Of the employees experiencing employment changes, starting a new position at a new organization was the most reported change (46%). 28.8% were promoted within the same organization.

Of the contractors, having a contract or project ending prematurely was the most reported change (41%). 35.3% started a new contract.

Employment change - employees

Change

No.

%

New position

155

46.0%

Promotion

97

28.8%

Redundancy

84

24.9%

Resigned with offer

54

16.0%

Lateral move

21

6.2%

Resigned

13

3.9%

Terminated

11

3.3%

Employment change - contractors

Change

No.

%

Contract ended prematurely

14

41.2%

New contract

12

35.3%

Left employment

8

23.5%

Contracted ended normally

7

20.6%

Pipeline dried up

6

17.6%

Contract not renewed

5

14.7%

Resigned with offer

4

11.8%

Fired client

3

8.8%

Left contracting

2

5.9%

Job or contract search status

What we asked

Employees:

What is your current job search status?

  • I’m not looking for a new position, and am not open to employment offers

  • I’m not looking for a new position, but am open to employment offers

  • I’m not looking for a new position, but expect to be within the next year

  • I’m actively looking for a new position

Contractors:

What is your current contract/freelance search status?

  • I’m not looking for new contracts or freelance projects, and am not open to offers

  • I’m not looking for new contracts or freelance projects, but am open to offers

  • I’m not looking for new contracts or freelance projects, but expect to be within the next year

  • I’m actively looking for new contracts or freelance projects

The majority of respondents - 46.3% of employees and 38% of contractors - stated that while they were not actively looking for new positions or contracts, they were open to considering offers that might come their way. 14% of employees and 29.1% of contractors said they were actively looking for new work.

Current job search status - employees

Search status

No.

%

Not actively looking, but open to offers

434

46.3%

Not actively looking, not open to offers

298

31.8%

Actively looking

131

14.0%

Not looking yet, but expect to be within the next year

75

8.0%

Current work search status - contractors

Search status

No.

%

Not actively looking, but open to offers

30

38.0%

Actively looking

23

29.1%

Not actively looking, not open to offers

18

22.8%

Not looking yet, but expect to be within the next year

8

10.1%

Job security and stability

What we asked

How would you characterize your current feelings of job security and stability, or contract/freelance income security and stability, compared to this time last year?

  • I’m less confident in my job security or contract/freelance income security than I was last year

  • My confidence level is around the same

  • I’m more confident in my job security or contract/freelance income security than I was last year

Note: Employees and contractors who had indicated that they were currently unemployed were not shown this question.

Just over half of all respondents (54.1%) reported feeling the same level of job security and stability, compared to the previous year. 30.5% felt less secure, and only 15.4% felt more secure. The difference in responses between employees and contractors for this question was not significantly different.

Feelings of job security and stability

Feelings

No.

%

The same as last year

531

54.1%

Less secure than last year

299

30.5%

More secure than last year

151

15.4%

Job offer considerations

What we asked

When considering an offer of employment, how important do you consider the following 13 factors?

The options for each were: not relevant, not very important, somewhat important, very important.

  • Salary

  • Benefits (i.e. paid vacation, pension, insurance etc)

  • Hours and flexibility

  • Workload and responsibilities

  • Career advancement opportunities

  • Professional development opportunities

  • Work location (remote/on-site/hybrid)

  • Management/team/co-workers

  • Organization’s reputation, financial standing/stability, and job security

  • Organization’s culture

  • Organization’s community involvement

  • Organization’s pay transparency policy

  • Organization’s diversity/inclusivity policy

Note: This question - new for 2023 - was only shown to employees.

While some obvious factors were given high importance by most respondents - salary, work location, hours, and benefits - other factors resulted in more varied results. The only factor that the majority of respondents agreed was not very important was community involvement. Stability, diversity, professional development, career advancement and pay transparency were all found to be “somewhat important” by the majority of respondents, but for all of these factors there was a wide range of variations in the responses.

Employee job offer considerations

Factor

Importance

Very

Somewhat

Not very

None

Salary

81.9%

18.0%

0.1%

0%

Location

75.6%

19.2%

4.8%

0.4%

Hours

74.2%

24.4%

1.4%

0%

Benefits

69.1%

28.7%

1.7%

0.5%

Team

53.1%

38.8%

7.2%

0.9%

Workload

48.7%

46.8%

4.3%

0.2%

Culture

45.6%

42.5%

10.3%

1.5%

Stability

42.3%

49.7%

7.6%

0.4%

Diversity

28.1%

41.6%

22.4%

7.9%

Development

27.2%

52.3%

19.6%

0.9%

Career

26.9%

48.0%

24.0%

1.2%

Pay transparency

21.7%

46.7%

26.7%

4.9%

Community

6.6%

32.7%

48.9%

11.7%

Diverging stacked horizontal bar chart showing level of importance given to various factors by employee respondents when considering an offer of employment.

Figure: Employee job offer considerations
../../../_images/2023-job-offer-considerations.svg

Workplace

The questions in this section relate to respondents’ workplace: whether they work from home, from an office, or a combination, and how they feel about that. We were also interested in how the much-discussed “back to the office” mandates have affected our community.

Note on use of the term “remote”

In previous surveys, this was some confusion as to the definition of the term “remote”, as many people suddenly forced to work from home due to the pandemic did not think of that situation as working remotely. To clarify, we consider the word “remote” to have the same meaning as “work from home” or “home office”.

Work location

What we asked

What is your current work location?

  • I am required to be on-site full time

  • I am on-site full time, but it is not required

  • I am partially on-site, and partially remote (hybrid)

  • I am fully remote, but it is by choice (i.e. an office location is available to me)

  • I am fully remote, and it is required (i.e. no office location is available to me)

How do you feel about your work location?

  • Very negative

  • Negative

  • Neutral

  • Positive

  • Very Positive

The majority of respondents reported working remotely, with the number doing so by choice (36.2%) higher than the number required to do so by their employer (29%).

Work location

Work location

No.

%

Remote (not required)

368

36.2%

Remote (required)

295

29.0%

Hybrid

287

28.2%

On-site (not required)

35

3.4%

On-site (required)

32

3.1%

Donut chart showing current work location - remote, hybrid, on-site - and whether the location is their choice or their employer's.

Figure: Work location
../../../_images/2023-work-location.svg

The majority of respondents (80.8%) reported feeling “positive” about their work location, with 51.8% feeling “very positive”.

Feelings about work location

Feelings

No.

%

Very positive

527

51.8%

Positive

295

29.0%

Neutral

134

13.2%

Negative

51

5.0%

Very negative

10

1.0%

Donut chart showing respondents feelings about their work location.

Figure: Feelings about work location
../../../_images/2023-feelings-about-work-location.svg

“Return to office” (RTO) mandates

Note on use of the term “post-pandemic”

The survey questions originally included the term “post-pandemic” to describe “return to office” mandates. However, as was correctly pointed out by several community members, the COVID-19 pandemic is not over, and is still very much a concern for at-risk groups. Removing this term does not alter the meaning or intention of the question and so has been left out of this report.

What we asked

Has your organization implemented a “return to office” policy - requesting or requiring that remote or “work from home” employees return to working on-site?

  • Yes, it’s required all of the time

  • Yes, it’s required but only part of the time (hybrid work is ok)

  • Yes, it’s encouraged but not mandatory

  • Yes, but only for some roles

  • No, remote work is still allowed/encouraged/required

  • No, my position was always remote-only

  • No, my position was always hybrid

  • No, my position was always on-site only

  • I don’t know

How do you feel about your organization’s “return to office” policy?

  • Very negative

  • Negative

  • Neutral

  • Positive

  • Very Positive

55.1% of respondents reported that they have not been affected by “return to office” (RTO) policies. 42.8% have been affected, with only 2.2% unsure.

Of those that were not affected, 26.2% - the largest segment overall - reported that remote work was still allowed, encouraged or required, with another 23.4% stating that their position was always remote-only.

For those that have been affected, most reported that a hybrid model was being mandated (24.2% overall).

Not affected by mandates

RTO Status

No.

%

No, remote work is still allowed/encouraged/required

266

47.5%

No, my position was always remote-only

238

42.5%

No, my position was always hybrid

37

6.6%

No, my position was always on-site only

19

3.4%

Affected by mandates

RTO Status

No.

%

Yes, it’s required but only part of the time (hybrid work is ok)

246

56.6%

Yes, it’s encouraged but not mandatory

102

23.4%

Yes, but only for some roles

64

14.7%

Yes, it’s required all of the time

23

5.3%

Those who reported being affected by an RTO policy were asked about their feelings on the situation.

Those who were required to return to the office on a part-time basis were quite evenly split between neutral (32.9%), negative (26%) and very negative (22%). Those who were positive (14.6%) or very positive (4.5%) were in the minority.

Those who reported that a return was being encouraged by not required were less negative overall - 41% reported “neutral”, with the remainder split evenly between positive and negative.

Those affected by a full time RTO mandate felt predominantly negative, with only 3 individuals reporting positive feelings.

Preferred work location

What we asked

Regardless of the policy at your current organization or your current situation, what is your preferred work location?

  • I prefer to work on-site on a full-time basis

  • I prefer to work remotely/from home on a full-time basis

  • I prefer the flexibility of a hybrid work location (partly on-site, partly remote)

  • I have no strong preference

Regardless of their current situation, 58% of all respondents said that their preferred work location is remote. Another 38.2% favored a hybrid model (some days in the office, some days working from home or another location). Only 2.6% said they preferred working on-site at their employer’s office, and 1.3% stated no preference.

Preferred work location

Preferred work location

No.

%

Remote

590

58.0%

Hybrid

388

38.2%

On-site

26

2.6%

No preference

13

1.3%

Employee salary, benefits and satisfaction

To protect the privacy of our community, we do not publish median salary figures for any region or category with less than 10 respondents. In previous years, this has meant that median salaries could only be given for a few regions and countries, and a handful of US states.

With this year’s survey amassing the highest number of submissions yet, we can now provide a more extensive range of salary breakdowns. Alongside the baseline data for Africa, which encompasses respondents from South Africa, Kenya, and Nigeria, we have gathered enough data to publish median salaries (50th percentile) for 15 individual countries, 17 US states, 3 Canadian provinces (including separate figures for each province’s largest city), and 3 Australian states.

In regions or categories meet the minimum threshold of 30 respondents, we’re also providing the 25th percentile (the value below which 25% of the data falls) and 75th percentile (the value below which 75% of the data falls).

Currency

What we asked

What currency are you paid in?

Employee respondents reported being paid in 26 different currencies. To make comparisons possible, all currencies were converted to USD using mid-market exchange rates, averaged for the whole of 2023.

Currencies and exchange rates - employees

Currency (code)

No.

Rate

United States Dollar (USD)

487

1.00000

Euro (EUR)

147

1.08396

Canadian Dollar (CAD)

73

0.74068

British Pound Sterling (GBP)

55

1.25209

Australian Dollar (AUD)

41

0.65884

Indian Rupee (INR)

27

0.01209

Romanian Leu (RON)

17

0.23000

Polish Zloty (PLN)

13

0.24198

Russian Ruble (RUB)

12

0.01190

Israeli New Shekel (NIS)

12

0.26921

Czech Koruna (CZK)

8

0.04484

South African Rand (ZAR)

7

0.05359

Ukrainian Hryvnia (UAH)

6

0.02720

Mexican Peso (MXN)

5

0.05734

Japanese Yen (JPY)

5

0.00700

Brazilian Real (BRL)

4

0.20030

New Zealand Dollar (NZD)

4

0.61072

Swedish Krona (SEK)

4

0.09427

Swiss Franc (CHF)

4

1.12614

Norwegian Krone (NOK)

1

0.09413

United Arab Emirates Dirham (AED)

1

0.27227

Indonesian Rupiah (IDR)

1

0.00007

Kenyan Shilling (KES)

1

0.00720

Thai Baht (THB)

1

0.02851

Singapore Dollar (SGD)

1

0.74368

Danish Krone (DKK)

1

0.14532

Pay interval

What we asked

Would you prefer to enter your salary as a yearly or monthly amount?

In some locations, it is customary to discuss salary as a yearly figure, while in other it is more common to talk about monthly salaries. Respondents were asked to specify if they were entering a yearly or monthly figure, and all monthly salaries were multiplied by 12 to allow for comparison. In total, 81.1% of employee respondents chose to enter their salary as a yearly figure, with 18.9% choosing monthly.

Median salary

What we asked

What is your total (gross) salary (including tax)? Note: If your total compensation is made up of a base salary and significant bonus, equity or commission payments, please enter your total compensation here (or an average, if it fluctuates).

As in previous years, salaries for those working part-time hours (less than 30 per week) have been omitted from the figures in this section. The median salaries are based on 922 full-time employee respondents.

Definition of percentile values

Previous survey results have only reported the median salary - the number in the middle of the range, sometimes referred to as the 50th percentile. Due to the increase in numbers and finer-grained location data, we’re able this year to also publish figures for the 25th and 75th percentile figures, for regions where there are more than 30 respondents.

In the following tables, the following definitions apply:

  • 25th percentile: one quarter of all respondents earned less, three quarters earned more

  • 50th percentile (median): half of all respondents earned more, half earned less

  • 75th percentile: one quarter of all respondents earned more, three quarters earned less

Median salary by respondent region

Given the range of socio-economic differences in the countries in the survey results, median salary figures broken down by country of residence of employee is more useful than overall median salary.

Privacy and salary information

In order to protect the privacy of respondents, median salaries are not shown for any country or region with less than 10 respondents. Countries with respondents in 2024 that are excluded by this condition are:

  • North America: Puerto Rico, St Kitts & Nevis, Mexico

  • Europe: Spain, Czech Republic, Finland, Italy, Switzerland, Croatia, Sweden, Serbia, Austria, Slovenia, Estonia, Greece, Belgium, Lithuania, Bulgaria, Norway, Turkey, Cyprus, Montenegro, Denmark

  • Oceania: New Zealand

  • Asia: Japan, Singapore, Thailand, Indonesia

  • Middle East: United Arab Emirates, Lebanon

  • Africa: South Africa, Kenya, Nigeria

  • South America: Brazil, Argentina

Salary (USD) by respondent region

Region (No.)

25th

50th

75th

Worldwide (922)

$58,534

$82,418

$118,571

North America (526)

$80,000

$105,000

$140,000

  • USA (444)

$86,962

$114,000

$147,000

  • Canada (74)

$62,217

$73,050

$92,215

Europe (287)

$37,749

$56,580

$75,739

  • United Kingdom (54)

$56,203

$72,058

$86,660

  • Ukraine (36)

$21,636

$28,525

$40,725

  • Germany (32)

$64,496

$76,473

$90,240

  • France (21)

$45,526

  • Poland (18)

$38,475

  • Romania (17)

$39,631

  • Ireland (12)

$81,189

  • Portugal (11)

$66,159

  • Russia (11)

$21,420

  • Netherlands (11)

$78,045

Oceania (43)

$72,474

$85,648

$102,450

  • Australia (39)

$72,474

$88,944

$103,109

Asia (36)

$15,128

$30,225

$48,693

  • India (28)

$22,106

Middle East (14)

$95,301

  • Israel (12)

$96,916

Africa (10)

$45,019

Median salary by respondent region - further breakdowns

Respondent numbers allow some additional breakdowns by US state, Candian province and Australian state, as well as a handful of North American cities.

Salary (USD) by respondent region - USA

State (No.)

25th

50th

75th

California (65)

$100,995

$149,347

$180,000

  • San Franciso (10)

$200,000

Texas (41)

$95,000

$115,300

$140,000

  • Austin (19)

$128,623

North Carolina (27)

$114,000

Washington (25)

$150,000

  • Seattle (11)

$170,000

Oregon (25)

$115,448

  • Portland (17)

$104,000

Colorado (23)

$133,000

Florida (20)

$90,500

New York (20)

$104,250

Massachusetts (19)

$133,034

Minnesota (15)

$100,000

Michigan (15)

$88,000

Pennsylvania (15)

$114,000

Wisconsin (14)

$100,375

Virginia (14)

$89,750

Georgia (12)

$115,000

Ohio (12)

$107,050

Utah (11)

$108,819

Salary (USD) by respondent region - Canada

Province (No.)

25th

50th

75th

Ontario (37)

$62,217

$70,365

$85,179

  • Toronto (15)

$70,365

Quebec (13)

$67,798

  • Montreal (10)

$78,764

British Columbia (12)

$90,734

  • Vancouver (10)

$85,179

Salary (USD) by respondent region - Australia

State

No.

50th

Queensland

12

$84,990

New South Wales

12

$94,570

Victoria

11

$93,556

Median salary by gender identity

Due to numbers, we are only able to break down salary by gender identity for women (59.9% of all respondents) and men (34.7% of all respondents). In almost every region, men earned more than women, by as much as 76% in Asia - although with such a small sample size that is unlikely to be truly representative.

The only region where the median for women was higher was North America overall - but even here, the 75th percentile salary was higher for men, and when looking at the two largest countries in that region (the United States and Canada) men were paid more overall.

Salary (USD) by gender identity - women

Region (No.)

25th

50th

75th

Worldwide (544)

$55,060

$80,000

$114,250

North America (310)

$80,000

$107,338

$140,000

  • United States (262)

$86,512

$112,700

$144,750

  • Canada (43)

$62,588

$70,365

$96,289

Europe (179)

$34,063

$52,030

$71,682

  • United Kingdom (34)

$57,283

$72,058

$81,073

  • Ukraine (28)

$27,081

  • Germany (20)

$74,251

  • France (15)

$45,526

  • Romania (15)

$38,502

  • Poland (11)

$32,519

  • Ireland (10)

$80,051

Oceania (21)

$80,612

  • Australia (17)

$82,356

Asia (20)

$21,762

  • India (15)

$19,344

Salary (USD) by gender identity - men

Region (No.)

25th

50th

75th

Worldwide (326)

$62,671

$90,000

$128,840

North America (185)

$80,000

$105,000

$147,665

  • United States (156)

$87,369

$114,000

$150,000

  • Canada (26)

$77,772

Europe (94)

$43,832

$65,355

$91,762

  • United Kingdom (18)

$74,124

  • Germany (11)

$80,755

Oceania (19)

$93,556

  • Australia (19)

$93,556

Asia (13)

$38,495

  • India (10)

$33,489

Median salary (USD) by gender identity - comparison

Region

Women

Men

Diff

Worldwide

$80,000

$90,000

12.5%

North America

$107,338

$105,000

-2.2%

  • United States

$112,700

$114,000

1.2%

  • Canada

$70,365

$77,772

10.5%

Europe

$52,030

$65,355

25.6%

  • United Kingdom

$72,058

$74,124

2.9%

  • Germany

$74,251

$80,755

8.8%

Oceania

$80,612

$93,556

16.0%

  • Australia

$82,356

$93,556

13.6%

Asia

$21,762

$38,495

76.9%

  • India

$19,344

$33,489

73.1%

Median salary by years of experience

Salary (USD) by experience - 0-2 years

Region (No.)

25th

50th

75th

Worldwide (78)

$39,028

$60,000

$75,251

North America (43)

$60,000

$70,000

$86,525

  • United States (38)

$60,400

$72,400

$88,263

Europe (28)

$39,377

Salary (USD) by experience - 2-5 years

Region (No.)

25th

50th

75th

Worldwide (186)

$39,309

$65,109

$85,750

North America (84)

$68,786

$81,695

$100,000

  • United States (63)

$78,205

$90,000

$109,500

  • Canada (18)

$64,069

Europe (85)

$32,519

$45,526

$62,653

  • Ukraine (17)

$27,316

  • Germany (11)

$72,625

  • Poland (11)

$34,845

Salary (USD) by experience - 5-10 years

Region (No.)

25th

50th

75th

Worldwide (256)

$59,618

$80,800

$119,427

North America (141)

$78,250

$105,000

$140,000

  • United States (120)

$85,750

$115,000

$147,587

  • Canada (19)

$61,477

$67,798

$94,437

Europe (86)

$42,215

$64,460

$79,783

  • United Kingdom (19)

$75,126

  • Germany (11)

$77,070

Oceania (11)

$82,447

Asia (10)

$25,733

Salary (USD) by experience - 10-15 years

Region (No.)

25th

50th

75th

Worldwide (147)

$62,545

$90,017

$133,000

North America (78)

$87,000

$128,812

$155,158

  • United States (67)

$97,000

$135,000

$162,500

  • Canada (10)

$72,217

Europe (50)

$48,240

$63,483

$90,005

Oceania (11)

$90,262

  • Australia (10)

$90,986

Salary (USD) by experience - 15-20 years

Region (No.)

25th

50th

75th

Worldwide (95)

$75,955

$96,000

$124,500

North America (54)

$94,250

$115,000

$142,500

  • United States (47)

$98,450

$122,000

$146,000

Europe (22)

$70,913

Salary (USD) by experience - 20+ years

Region (No.)

25th

50th

75th

Worldwide (156)

$95,000

$115,149

$147,783

North America (122)

$104,250

$125,000

$160,000

  • United States (106)

$108,000

$126,473

$163,000

  • Canada (15)

$112,584

Europe (16)

$62,390

Median salary by organization size (employees)

Salary (USD) by org size - 1-100 employees

Region (No.)

25th

50th

75th

Worldwide (130)

$49,007

$71,289

$100,000

North America (56)

$73,841

$98,050

$141,250

  • United States (46)

$88,119

$101,440

$143,750

Europe (53)

$35,771

$54,632

$70,457

Oceania (10)

$72,473

Salary (USD) by org size - 101-1,000 employees

Region (No.)

25th

50th

75th

Worldwide (340)

$56,580

$80,000

$105,000

North America (176)

$77,133

$98,000

$130,009

  • United States (140)

$81,875

$105,000

$137,625

  • Canada (34)

$63,328

$73,791

$87,956

Europe (124)

$42,000

$58,534

$77,855

  • United Kingdom (24)

$73,561

  • Germany (17)

$77,070

  • Ukraine (13)

$32,519

  • France (12)

$47,375

Oceania (17)

$82,356

  • Australia (15)

$82,356

Salary (USD) by org size - 1,001-10,000 employees

Region (No.)

25th

50th

75th

Worldwide (258)

$60,559

$82,490

$118,382

North America (158)

$78,255

$106,250

$133,643

  • United States (137)

$82,534

$110,000

$140,000

  • Canada (19)

$62,217

$67,798

$77,519

Europe (74)

$34,726

$54,993

$79,783

  • United Kingdom (13)

$56,156

$62,605

$80,001

  • Ukraine (11)

$18,000

$25,200

$44,032

Asia (12)

$22,278

$31,968

$55,312

Salary (USD) by org size - 10,001-100K employees

Region (No.)

25th

50th

75th

Worldwide (139)

$70,891

$100,000

$133,750

North America (99)

$90,000

$110,000

$148,500

  • United States (90)

$94,050

$112,700

$152,700

Europe (28)

$38,853

$54,430

$72,747

Salary (USD) by org size - 100K + employees

Region (No.)

25th

50th

75th

Worldwide (55)

$55,315

$128,623

$160,500

North America (37)

$115,448

$152,258

$190,000

  • United States (31)

$129,312

$158,900

$199,500

Employee benefits

What we asked

Does your salary package include any additional benefits? Check all that apply, or select “none of the above”.

  • Paid vacation time (in excess of government-mandated minimums)

  • Paid parental leave (in excess of government-mandated minimum)

  • Time off or bonuses for community-related activities

  • Unlimited PTO (paid/personal time off)

  • Health insurance (in excess of government-mandated minimums)

  • Other types of insurance e.g. life insurance, accident insurance, income protection insurance

  • Pension, superannuation, 401(k) matching or retirement fund (in excess of any government-mandated minimums)

  • Stocks, shares, stock options, or equity

  • Commission or bonus payments

  • Professional development / ongoing education / conference budget

  • Meals, meal vouchers, or food-related benefits

  • Gym, fitness, sport, or other wellness-related benefits

  • Transportation-related benefits (company car, public transport passes, parking, fuel vouchers or reimbursements for any transport-related cost)

  • Home office or co-working office budget (including for laptops or other equipment)

  • Phone and/or internet-related benefits or reimbursements

  • None of the above

  • Other (please specify)

Differences in international labor laws

In nearly all countries outside the US, the law ensures that employees receive paid vacation time and sick leave, with many also requiring pension contributions and/or offering paid parental leave. Likewise, many countries provide some level of universal health care, eliminating the necessity for employer-provided health coverage. To make this clearer, we asked respondents to indicate only those benefits — vacation time, health insurance, pension plans, and parental leave — that are in excess of the legal requirements in their country of residence.

Employee benefits

Benefit

No.

%

Health insurance *

729

77.7%

Paid vacation time *

653

69.6%

Pension, superannuation plan, 401(k) matching or retirement fund *

536

57.1%

Other types of insurance eg life, accident, income protection

517

55.1%

Professional development, education or conference budget

463

49.4%

Stocks, shares, stock options, or equity

441

47.0%

Paid parental leave *

434

46.3%

Gym, fitness, sport, or other wellness-related benefits

344

36.7%

Home office or co-working office budget

327

34.9%

Time off or bonuses for community-related activities

296

31.6%

Commission or bonus payments

295

31.4%

Unlimited PTO (paid/personal time off)

286

30.5%

Meals, meal vouchers, or food-related benefits

254

27.1%

Phone or internet-related benefits or reimbursements

222

23.7%

Transportation-related benefits (car, parking, fuel, public transport etc)

184

19.6%

* in excess of any government-mandated minimums

Employee satisfaction

What we asked

Considering only your salary and benefits, rate your level of satisfaction:

  • Very unsatisfied

  • Unsatisfied

  • Neutral

  • Satisfied

  • Very satisfied

What reasons do you have for dissatisfaction with your salary and benefits, if any? Check all that apply, or check “none of the above”:

  • Salary is too low

  • Benefits are missing or insufficient

  • Discrepancy between salary and cost of living in my area

  • Unfair or inconsistent salary across similar roles in my organization

  • I know or suspect a gender pay gap exists in my organization

  • I work too many hours

  • I don’t work enough hours

  • Responsibilities exceed pay grade

  • None of the above

  • Other (please specify)

Considering your overall employment conditions - separate from your salary and benefits - rate your level of satisfaction:

  • Very unsatisfied

  • Unsatisfied

  • Neutral

  • Satisfied

  • Very satisfied

What reasons do you have for dissatisfaction with your overall employment conditions, if any? Check all that apply, or check “none of the above”:

  • My workload is too high

  • My workload is too low

  • There is too much stress or pressure

  • The work is not interesting or challenging enough

  • Role is undervalued or underfunded

  • No opportunities for advancement

  • Unsupportive work environment

  • Insufficient opportunities for professional development

  • Outdated, inadequate or unsatisfactory toolset

  • Management not open to change

  • No opportunity for remote work

  • I don’t feel supported as a remote worker

  • No office location is available to me

  • I don’t feel respected

  • I am discriminated against on the basis of gender

  • I am discriminated against on the basis of race or nationality

  • I am discriminated against on the basis of age

  • I am discriminated against on the basis of education level

  • I am discriminated against for some other reason, or a reason I do not wish to share

  • Too much bureaucratic overhead/too many meetings

  • Issues with co-workers

  • Bullying and/or harassment

  • Organizational politics

  • Lack of pay transparency

  • Job instability

  • None of the above

  • Other (please specify)

Considering your salary, benefits, and overall employment conditions, what do you like about your current job? Check all that apply, or check “none of the above”:

  • I like and/or respect my co-workers

  • I like and/or respect the organization I work for

  • I’m compensated fairly for the work I do

  • I’m satisfied with my benefits

  • My workload is manageable

  • My manager’s expectations are realistic/reasonable

  • The work is sufficiently interesting and/or challenging

  • My contributions are valued

  • I feel respected

  • I feel I am making a positive impact (in my organization, industry, community, or the wider world)

  • I have opportunities for career development and advancement

  • I have opportunities for professional development/learning

  • I have flexibility in working hours or location

  • I feel I have work-life balance

  • None of the above

  • Other (please specify)

Looking at all regions, 68.7% of all employee respondents were satisfied with their salary and benefits package - 25.6% rated themselves “very satisfied”.

Employee salary satisfaction

Salary satisfaction

No.

%

Satisfied

398

43.2%

Very satisfied

237

25.7%

Neutral

150

16.3%

Unsatisfied

119

12.9%

Very unsatisfied

18

2.0%

Employee job satisfaction

Job satisfaction

No.

%

Satisfied

436

46.5%

Very satisfied

224

23.9%

Neutral

165

17.6%

Unsatisfied

95

10.1%

Very unsatisfied

18

1.9%

Factors affecting salary satisfaction

35.1% of employee respondents - the largest group - said that they had no reasons for dissatisfaction with their salary and benefits. The next most-selected option was “salary is too low”, with 30.5%.

As a result of 5 submissions in the “other” category, a new factor was added to these results, “No raises or adjustments for inflation”, which will be included as an option for this question in 2024. It’s worth noting that had this option been included in the question, other respondents may have selected it, so it’s possible that this factor is affecting the industry more than these results would suggest.

Factors affecting employee salary satisfaction

Factor

No.

%

None of the above

329

35.1%

Salary is too low

286

30.5%

Discrepancy between salary and cost of living in my area

217

23.1%

Responsibilities exceed pay grade

213

22.7%

Benefits are missing or insufficient

198

21.1%

Unfair or inconsistent salary across similar roles in my organization

155

16.5%

I know or suspect a gender pay gap exists in my organization

108

11.5%

I work too many hours

82

8.7%

I don’t work enough hours

9

1.0%

No raises or adjustments for inflation *

5

0.5%

* A new factor, added to the 2023 results as a result of multiple submissions in the “other” category

Horizontal bar chart showing factors affecting salary satisfaction, as reported by employee respondents in 2023.

Figure: Factors affecting salary satisfaction
../../../_images/2023-factors-affecting-salary-satisfaction.svg

Factors affecting overall job satisfaction

The most cited factor affecting overall job satisfaction among employees was “Role is undervalued or underfunded” - this option was selected by 34.7% of respondents.

Of the 19 respondents who selected “other” and provided more detail, those that did not fit into an existing category included:

  • issues with communication within the organization

  • poorly defined or badly executed business processes

  • bad experiences with human resources

  • poor leadership and incompetence at the executive level

  • issues around the implementation of remote/WFH versus on-site work and “return to the office” mandates

Factors affecting employee job satisfaction

Factor

No.

%

Role is undervalued or underfunded

320

34.7%

None of the above

223

24.2%

No opportunities for advancement

212

23.0%

There is too much stress or pressure

182

19.7%

Insufficient opportunities for professional development

180

19.5%

Organizational politics

166

18.0%

My workload is too high

162

17.6%

Outdated, inadequate or unsatisfactory toolset

158

17.1%

Too much bureaucratic overhead/too many meetings

155

16.8%

Management not open to change

142

15.4%

The work is not interesting or challenging enough

138

15.0%

Job instability

130

14.1%

Unsupportive work environment

117

12.7%

I don’t feel respected

84

9.1%

Issues with co-workers

58

6.3%

I don’t feel supported as a remote worker

45

4.9%

No opportunity for remote work

44

4.8%

My workload is too low

32

3.5%

Bullying and/or harassment

27

2.9%

I am discriminated against on the basis of gender

24

2.6%

No office location is available to me

19

2.1%

I am discriminated against on the basis of age

10

1.1%

I am discriminated against for some other reason, or a reason I do not wish to share

10

1.1%

I am discriminated against on the basis of race or nationality

3

0.3%

Factors enhancing job satisfaction

On the whole, respondents were very positive about the best aspects of their jobs. 85% said that they liked and/or respected their co-workers, and 72% highlighted flexibility in working hours or location.

Of those respondents who selected “other” and provided more detail, factors included:

  • autonomy and freedom

  • work related to personal interests

  • support through times of personal difficulty

  • competency in leadership

  • fully remote/WFH schedule

Factors enhancing employee job satisfaction

Factor

No.

%

I like and/or respect my co-workers

794

84.8%

I have flexibility in working hours or location

673

71.9%

My manager’s expectations are realistic/reasonable

610

65.2%

I feel I have work-life balance

608

65.0%

My workload is manageable

584

62.4%

The work is sufficiently interesting and/or challenging

558

59.6%

I’m satisfied with my benefits

511

54.6%

I’m compensated fairly for the work I do

499

53.3%

I like and/or respect the organization I work for

494

52.8%

My contributions are valued

466

49.8%

I feel respected

456

48.7%

I feel I am making a positive impact (in my organization, industry, community, or the wider world)

411

43.9%

I have opportunities for career development and advancement

252

26.9%

Contract rates and satisfaction

Note on median rates for contractors

While the 2023 survey results include more contractors than in any previous year (79) this number is too low, and the respondents too geographically diverse, to determine median rates except for the very largest regions (the United States and Europe). Numbers are provided where possible, but it should be noted that the sample size is not large enough to provide meaningful insight.

For example, out of the 58 hourly rates entered, the highest value is 57 times higher than the lowest value. Even when only examining data for the United States, where 27 hourly rates were entered, the highest rate is 44 times higher than the lowest rate. Trying to segment these values further - by region, type of role, gender etc - results in numbers far too low to publish.

Preferred term

What we asked

What’s your preferred term to describe the kind of work you do?

  • I consider myself a contractor

  • I consider myself a freelancer

  • I consider myself self-employed

  • I prefer a different term (please specify)

For the first time this year, we asked those respondents who are not employees what term they use to describe the kind of work they do. 53.2% term themselves “contractors”, while 27.8% prefer “self-employed” and 16.5% use “freelancer”. Of those who chose “other”, the two terms added were “agency” and “consultant”.

Several contractor respondents indicated that they were contractors by necessity rather than choice, taking contracts either because they were unable to find a suitable employment offer, or anticipating an employment offer after a period of contracting.

Preferred term - contractors

Preferred term

No.

%

Contractor

42

53.2%

Self-employed

22

27.8%

Freelancer

13

16.5%

Other

2

2.5%

Type of contract work

What we asked

What kind of contract, freelance or self-employed work do you typically engage in? Check all that apply.

  • I work for multiple clients at the same time

  • I work for one client at a time

  • I work on short-term projects (spanning days or weeks)

  • I work on medium-term projects (spanning 1 to 6 months)

  • I work on long-term projects (6 to 12 months or longer)

  • I offer a specific product or products

  • I offer a specific service or services

  • Other (please specify)

Contractor work type - clients

48% of contractor clients indicated that they worked exclusively for a single client at a time. Another 34% indicated that they worked exclusively for multiple clients at a time. 13% worked at times for either a single client or multiple clients, and 5% did not indicate whether they worked for a single client or multiple.

Contractor work type - clients

Client type

No.

%

Single client

38

48.1%

Multiple clients

27

34.2%

Both single and multiple clients

10

12.7%

Not specified

4

5.1%

Contractor work type - duration

Contractor work type - duration

Typical contract length

No.

%

No term selected

29

36.7%

Exclusively long term (6 to 12 months or longer)

16

20.3%

Medium and long term

10

12.7%

Short, medium and long term

10

12.7%

Exclusively medium term (1 to 6 months)

5

6.3%

Short and medium term

4

5.1%

Short and long term

4

5.1%

Exclusively short term (days or weeks)

1

1.3%

Contractor work type - products and services

Contractor work type - products and services

Product or service offering

No.

%

Offering neither

56

70.9%

Exclusively offering a service/services

21

26.6%

Exclusively offering a product/products

1

1.3%

Offering both

1

1.3%

Currency and rates

What we asked

What is the primary currency that you use?

What is your hourly rate? What is you day rate? What is your monthly rate? Note: Please don’t include any VAT, GST or sales tax.

Currencies

Contractor respondents were paid in 7 different currencies. To make comparisons possible, all currencies were converted to USD using mid-market exchange rates, averaged for the whole of 2023.

Currencies and exchange rates - contractors

Currency

No.

Rate

United States Dollar (USD)

44

1

Euro (EUR)

15

1.08396

Canadian Dollar (CAD)

7

0.74068

Australian Dollar (AUD)

5

0.65884

British Pound Sterling (GBP)

5

1.25209

Ukrainian Hryvnia (UAH)

2

0.0272

Polish Zloty (PLN)

1

0.24198

Location of contractors

Location - North America - contractors

Region

No.

%

North America

35

44.3%

  • United States

28

  • Canada

7

Location - Europe - contractors

Region

No.

%

Europe

34

43.0%

  • Poland

9

  • Ukraine

9

  • United Kingdom

5

  • Netherlands

3

  • Germany

2

  • Hungary

2

  • Portugal

1

  • Spain

1

  • Georgia

1

  • Austria

1

Location - other regions - contractors

Region

No.

%

Oceania

6

7.6%

  • Australia

6

Africa

3

3.8%

  • Nigeria

1

  • South Africa

1

  • Rwanda

1

South America

1

1.3%

  • Argentina

1

Fee structures

Comparing payment rates for contractors is difficult due to the number of different ways that individuals in this group operate. To simplify this as much as possible while still allowing comparisons, contractors were asked to estimate their hourly rate, day rate or monthly rate - or one of each type of rate, if appropriate - even if they normally used a different fee structure. Contractors charging multiple rates or in multiple currencies were asked to enter their most common rate, or an average if they felt that was more representative.

The hourly rate was the most popular option, utilized by 73.4% of respondents (and exclusively by 41.8%). Next was monthly rates, entered by 43% of respondents (exclusively by 20.3%). Day rates were entered by 38% of respondents, but only exclusively by 6.3%.

41.8% of respondents entered a figure for all three fee structures. 8.9% entered both hourly and day rates, and there were no respondents entering only hourly and monthly, or only daily and monthly figures.

Median hourly rate

The median hourly rate across all regions (from 58 respondents) was USD $53. Drilling down to North America (34 respondents), that rises to USD $55, and this number stays the same when examining the United States only (27 respondents).

Looking at Europe, the median hourly rate was USD $33 (19 respondents). No further splits are possible in this region.

Median day rate

The median day rate across all regions (30 respondents) was USD $447. Looking at North America only (12 respondents), this goes up to USD $465, and in the United States only (10 respondents) to USD $480.

Looking only at Europe (13 respondents), the median day rate was USD $242.

Median monthly rate

The median monthly rate across all regions (34 respondents) was USD $4,168. There were not enough monthly rate values entered to publish a figure for North America or the United States, but examining Europe only (20 respondents) the median was USD $3,519. No further breakdowns are possible.

Contractor satisfaction

What we asked

Considering only your contractor or freelance rates, gauge your level of satisfaction:

  • Very unsatisfied

  • Unsatisfied

  • Neutral

  • Satisfied

  • Very satisfied

What reasons do you have for dissatisfaction with your contract or freelance rates, if any? Check all that apply, or check “none of the above”. Note: Due to the many different types of contract and freelance work, some of these may not apply to your situation.

  • Rate is too low

  • Discrepancy between rate and cost of living in my area

  • Unfair or inconsistent rates across similar roles in the organizations I work for

  • I know or suspect a gender pay gap exists in the organizations I work for

  • I work too many hours

  • I don’t work enough hours

  • Responsibilities exceed pay grade

  • Accounting/management overhead is too high

  • None of the above

  • Other (please specify)

Considering your overall contract or freelance conditions - separate from your rates - gauge your level of satisfaction:

  • Very unsatisfied

  • Unsatisfied

  • Neutral

  • Satisfied

  • Very satisfied

What reasons do you have for dissatisfaction with your overall contract or freelance situation, if any? Check all that apply, or check “none of the above”. Note: Due to the many different types of contract and freelance work, some of these may not apply to your situation.

  • My workload is too high

  • My workload is too low

  • There is too much stress or pressure

  • The work is not interesting or challenging enough

  • Role is undervalued or underfunded

  • No opportunities for advancement

  • Difficulty increasing rates

  • Unsupportive work environment

  • Insufficient opportunities for professional development

  • Outdated, inadequate or unsatisfactory toolset

  • Management not open to change

  • No opportunity for remote or hybrid work

  • I don’t feel supported as a remote worker

  • No office location is available to me

  • I don’t feel respected

  • I am discriminated against on the basis of gender

  • I am discriminated against on the basis of race or nationality

  • I am discriminated against on the basis of age

  • I am discriminated against on the basis of education level

  • I am discriminated against for some other reason, or a reason I do not wish to share

  • Too much bureaucratic overhead/too many meetings

  • Issues with co-workers

  • Bullying and/or harassment

  • Organizational politics

  • Lack of pay transparency

  • Job instability

  • None of the above

  • Other (please specify)

Considering both your rates and overall conditions, what do you like about your current contract, freelance or self-employment situation? Check all that apply, or check “none of the above”:

  • I like and/or respect my co-workers

  • I like and/or respect the organization/s I contract for

  • I’m compensated fairly for the work I do

  • My workload is manageable

  • The expectations upon me are realistic/reasonable

  • The work is sufficiently interesting and/or challenging

  • My contributions are valued

  • I feel respected

  • I feel I am making a positive impact (in my organization, industry, community, or the wider world)

  • I have opportunities for career development and advancement

  • I have opportunities for professional development/learning

  • I have flexibility in working hours or location

  • I feel I have work-life balance

  • None of the above

  • Other (please specify)

Rate satisfaction - contractors

Rate satisfaction

No.

%

Satisfied

39

49.4%

Neutral

14

17.7%

Very satisfied

14

17.7%

Unsatisfied

11

13.9%

Very unsatisfied

1

1.3%

Overall satisfaction - contractors

Overall satisfaction

No.

%

Satisfied

39

49.4%

Very satisfied

20

25.3%

Neutral

13

16.5%

Unsatisfied

7

8.9%

Factors affecting contractor satisfaction

Factors affecting rate satisfaction - contractors

Factor

No.

%

Discrepancy between rate and cost of living in my area

17

21.3%

Rate is too low

16

20.0%

Responsibilities exceed pay grade

16

20.0%

Unfair or inconsistent rates across similar roles in the organizations I work for

13

16.3%

I work too many hours

6

7.5%

I don’t work enough hours

5

6.3%

I know or suspect a gender pay gap exists in my organization

5

6.3%

Accounting/management overhead is too high

2

2.5%

Factors affecting overall satisfaction - contractors

Factor

No.

%

Role is undervalued or underfunded

25

9.9%

Difficulties increasing rates

24

9.5%

Outdated, inadequate or unsatisfactory toolset

19

7.5%

The work is not interesting or challenging enough

18

7.1%

Job instability

18

7.1%

No opportunities for advancement

19

7.5%

Insufficient opportunities for professional development

16

6.3%

Organizational politics

14

5.5%

Management not open to change

13

5.1%

Lack of pay transparency

11

4.3%

I don’t feel respected

11

4.3%

My workload is too high

9

3.6%

There is too much stress or pressure

7

2.8%

Too much bureaucratic overhead/too many meetings

8

3.2%

Unsupportive work environment

5

2.0%

My workload is too low

6

2.4%

Issues with co-workers

5

2.0%

No opportunity for remote work

4

1.6%

I am discriminated against on the basis of age

3

1.2%

I don’t feel supported as a remote worker

4

1.6%

No office location is available to me

3

1.2%

Bullying and/or harassment

3

1.2%

I am discriminated against on the basis of gender

3

1.2%

I am discriminated against for some other reason, or a reason I do not wish to share

2

0.8%

I am discriminated against on the basis of education level

2

0.8%

I am discriminated against on the basis of race or nationality

1

0.4%

Factors enhancing overall satisfaction - contractors

Factor

No.

%

I like and/or respect my co-workers

61

11.8%

My workload is manageable

56

10.9%

I have flexibility in working hours or location

60

11.6%

I feel respected

48

9.3%

My manager’s expectations are realistic/reasonable

46

8.9%

My contributions are valued

46

8.9%

The work is sufficiently interesting and/or challenging

44

8.5%

I like and/or respect the organization I work for

41

7.9%

I feel I am making a positive impact (in my organization, industry, community, or the wider world)

38

7.4%

I’m compensated fairly for the work I do

39

7.6%

I have opportunities for professional development/learning

25

4.8%

I have opportunities for career development and advancement

12

2.3%

Pay transparency

Organizations with pay transparency are open about salaries and benefits for existing and prospective employees and contractors. Due to feedback from contractors in 2022, pay transparency questions were only shown to employee respondents.

Pay transparency legislation

A number of US states have made some level of pay transparency law - Maryland, Colorado, Connecticut, Nevada, Rhode Island, Washington, California and New York - and a number of others are considering doing so. The exact requirements, level of compliance and enforcement mechanisms vary from state to state, and as most laws have only been enacted recently, it will take some time for the effects to be felt. An overview is available here: Quick facts about state salary range transparency laws

Additionally, The European Parliament approved a new Pay Transparency Directive in March 2023. EU member states have three years to enact legislation based on the directive. Part of the directive involves measuring and eliminating any gender-based pay discrepancies. More information is available here: Commission welcomes the political agreement on new EU rules for pay transparency

Official pay transparency policy

What we asked

Is there an official pay transparency policy at your organization?

  • Yes - compensation is disclosed for all roles, levels, and job listings to all employees and candidates

  • Yes - but disclosure is limited to certain roles, levels, candidacy or employment status, or location

  • Yes - the policy forbids disclosure on compensation

  • No - there is no policy on compensation disclosure

  • I am not sure

52.2% of respondents reported that there was no official pay transparency policy at their organization, and 23.9% were unsure. These numbers are almost exactly the same as last year, which was the first time that this question was included.

9.8% of organizations had a partial policy, and 6.8% had a full open pay transparency (slightly up from 5.3% last year). 7.2% had a policy forbidding any pay disclosure, which is slightly down from 9% last year.

Pay transparency policy

Official policy

No.

%

No policy

490

52.2%

Unsure

224

23.9%

Yes - partial transparency

92

9.8%

Yes - disclosure is forbidden

68

7.2%

Yes - full transparency

64

6.8%

Pay transparency culture

What we asked

Regardless of official policy, is there a culture of sharing salary information at your organization?

  • Yes - all or most of my co-workers openly share salary information

  • Partial - some of my co-workers share salary information

  • No - salary information is not openly shared

  • I’m not sure, or I do not participate

Showing that salary is still very much a taboo subject, 67.1% of respondents reported that there was no sharing between colleagues at their organization. 18.7% said there was some sharing, and only 1.4% reported that their co-workers were open about salary.

Pay transparency culture

Pay transparency culture

No.

%

No sharing

629

67.1%

Partial sharing

175

18.7%

Unsure / don’t participate

121

12.9%

Yes

13

1.4%

Feelings about pay transparency

What we asked

Regardless of the situation at your organization, how do you personally feel about pay transparency?

  • Strongly oppose

  • Oppose

  • Neutral

  • support

  • Strongly support

74.9% of respondents were supportive of pay transparency, with 45.7% expressing strong support. Those in opposition were in the minority (3.6%).

Feelings about pay transparency

Feelings

No.

%

Strongly support

429

45.7%

Support

274

29.2%

Neutral

201

21.4%

Oppose

29

3.1%

Strongly oppose

5

0.5%

Organization demographics

This section concerns employing organizations. Contractors were asked to either answer about the main organization they work for, or a typical/respresentative organization, whichever felt most appropriate to them.

Organization size

What we asked

What is the approximate size of your organization, in number of employees?

  • Less than 10

  • 11 - 50

  • 51 - 100

  • 101 - 1000

  • 1001 - 10,000

  • 10,001 - 100,000

  • More than 100,000

As in previous years, medium-sized organizations make up the largest proportion of the results. When separating the employee respondents from the contractor respondents, a different pattern emerges - contractors are generally spread much more evenly between small, medium and large organizations.

Organization size - employees only

Organization size (employees)

No.

%

1-10

7

0.7%

11-50

52

5.5%

51-100

75

8.0%

101-1,000

347

37.0%

1,001-10,000

261

27.8%

10,001-100,000

141

15.0%

100,000+

55

5.9%

Organization size - contractors only

Organization size (employees)

No.

%

1-10

12

15.2%

11-50

12

15.2%

51-100

13

16.5%

101-1000

12

15.2%

1001-10,000

14

17.7%

10,001-100,000

9

11.4%

100,000+

7

8.9%

Organization type and industry

What we asked

This organization is primarily:

  • A non-profit, community, political, educational or governmental organization, or an NGO

  • A business, corporation or other for-profit organization

Which industry (or industries) does your organization operate in? Select one or multiple, as appropriate.

  • Advertising, CRM, Marketing, Sales (online and offline)

  • Agriculture

  • Airlines, Aerospace, Defense, Maritime, Military

  • Automotive

  • Business Support, Professional Services, Planning, Project Management, Risk Management, Compliance, Process Automation, Consulting

  • Construction, Building, Engineering, Machinery, Homes

  • Culture, Arts, Heritage

  • Data Analytics, Data Science, AI, Machine Learning

  • Design

  • Education, Training

  • Entertainment, Leisure, Gaming, Sports, E-Sports

  • Events, Event Management, Event Services, Venues, Audio/Video

  • Finance, Banking, Financial Services, Financial Technology

  • Food, Beverages

  • Government

  • Healthcare, Medical, Pharmaceuticals, Biotechnology

  • Human Resources, Recruitment

  • Insurance

  • Legal Services

  • Manufacturing, Engineering, Precision Engineering, Hardware

  • Media, Radio, TV, Journalism

  • Non-profit, Community

  • Retail, Consumer Products, Fashion

  • Real Estate

  • Science, Research

  • Security, Cybersecurity

  • Software Development, Software Development Tools (not industry-specific), Open Source

  • Telecommunications, Technology, Internet, Electronics, Domain Registration, Web Hosting

  • Translation, Localization

  • Transportation, Delivery, Logistics, GPS, Mapping, Supply Chain

  • Travel, Hospitality, Holidays

  • Utilities, Energy, Mining, Extraction

  • Other (please specify)

Respondents who selected software development or software development tools were asked to also select the industries that the software product or service created by the organization primarily caters to, if possible. For example, e-learning software would also be categorized as “Education, Training” and point of sale software for restaurants would also be “Food, Beverages”.

The majority of organizations represented in the results - 94.8% - were for-profit businesses or corporations rather than non-profit, community, political, educational or government organizations, or NGOs.

Based on feedback and “other” entries for industry, the final list of industries has been adjusted for the final results. One entirely new industry group has been added - Parks, Recreation, Nature, Wildnerness, Outdoors, Conservation, Ecotourism - and several others have had their definitions expanded.

69.3% of respondents chose a single industry from the list, and 20% selected two, and 6% selected three different industries.

Organization industry

Industry

No.

%

Software, Software Development, Software Development Tools, Open Source

420

26.5%

Telecommunications, Technology, Internet, Networking, IT Services, IT Infrastructure, Electronics, Domain Registration, Web Hosting, Ecommerce, Cloud Services, Blockchain

192

12.1%

Finance, Banking, Financial Services, Financial Technology, Payments, Accounting, Taxation, Cryptocurrency

141

8.9%

Healthcare, Medical, Pharmaceuticals, Biotechnology

94

5.9%

Manufacturing, Engineering, Precision Engineering, Hardware, Semiconductor

85

5.4%

Data Analytics, Data Science, AI, Machine Learning, Semantic Technologies

80

5.1%

Business Support, Professional Services, Planning, Project Management, Risk Management, Compliance, Process Automation, Consulting, Outsourcing

72

4.5%

Security, Cybersecurity

60

3.8%

Advertising, CRM, Marketing, Sales, Customer Service, Customer Support

45

2.8%

Entertainment, Leisure, Gaming, Gambling, Sports, E-Sports

41

2.6%

Government

33

2.1%

Airlines, Aerospace, Defense, Maritime, Military

31

2.0%

Education, Training, Instructional Design, Learning

29

1.8%

Transportation, Delivery, Logistics, GPS, Mapping, Supply Chain

28

1.8%

Insurance

27

1.7%

Automotive

26

1.6%

Science, Research

24

1.5%

Retail, Consumer Products, Fashion

24

1.5%

Construction, Building, Engineering, Machinery, Homes

24

1.5%

Utilities, Waste Management, Recycling, Energy, Mining, Extraction

18

1.1%

Non-profit, Community

11

0.7%

Human Resources, Recruitment

10

0.6%

Culture, Arts, Heritage

9

0.6%

Translation, Localization

9

0.6%

Media, Radio, TV, Journalism

8

0.5%

Design, Printing, Packaging

8

0.5%

Travel, Hospitality, Holidays

7

0.4%

Agriculture

7

0.4%

Events, Event Management, Event Services, Venues, Audio/Video

6

0.4%

Food, Beverages

6

0.4%

Legal Services

6

0.4%

Real Estate

2

0.1%

Parks, Recreation, Nature, Wildnerness, Outdoors, Conservation, Ecotourism

1

0.1%

Organization origin and location

What we asked

Is this a multinational organization? Note: A multinational organization is defined as one that has office locations and business operations in two or more countries.

Where is your organization based?

Note: This is the primary location, headquarters or main location - or for multinational organizations, the location where the organization originated. This is not your location - that will be covered in the next section.

Country:

State/Province/Region:

City/Town (optional):

79.8% of respondents reported that their employer organization was a multinational organization - one with office locations and business operations in two or more countries. These respondents were asked to specify the location where the organization originated.

A total of 63.3% of organizations originated in North America, with the bulk of those being US-based.

Organization location - North America

Region

No.

%

North America

644

63.3%

  • United States

587

  • Canada

52

  • United States Minor Outlying Islands

3

  • Mexico

2

Organization location - Europe

Region

No.

%

Europe

288

28.3%

  • United Kingdom

52

  • Germany

49

  • Ukraine

31

  • France

28

  • Russia

13

  • Switzerland

13

  • Netherlands

13

  • Finland

11

  • Sweden

10

  • Denmark

8

  • Spain

7

  • Czech Republic

7

  • Portugal

5

  • Belgium

5

  • Norway

5

  • Romania

5

  • Poland

4

  • Malta

4

  • Italy

3

  • Ireland

3

  • Greece

2

  • Estonia

2

  • Hungary

2

  • Lithuania

1

  • Slovenia

1

  • Austria

1

  • Gibraltar

1

  • North Macedonia

1

  • Cyprus

1

Organization location - Other regions

Region

No.

%

Oceania

35

3.4%

  • Australia

32

  • New Zealand

3

Asia

26

2.6%

  • India

12

  • Japan

7

  • Singapore

3

  • Hong Kong

2

  • South Korea

1

  • China

1

Middle East

17

1.7%

  • Israel

15

  • Saudi Arabia

1

  • United Arab Emirates

1

South America

5

0.5%

  • Brazil

5

Central America

1

0.1%

  • Costa Rica

1

Africa

1

0.1%

  • South Africa

1

Respondent demographics

Who makes up the Write the Docs community? The questions in this section on respondent age, gender identity, education, experience, and location provide context for the salary/rate and satisfaction data. All questions in this section had an “I’d rather not say” option, with the exception of geographical location (country and state or province only), without which the core objective of the survey cannot be achieved.

Age group

What we asked

What is your age?

  • 18-25

  • 26-35

  • 36-45

  • 46-55

  • 56-65

  • 66+

  • I’d rather not say

The age group split was very neat this year - approximately one third of respondents were in the 26-35 year old age group, and another third were in the 36-45 year old age group. The remaining third were mostly in the older groups - 46-55, 56-65, and 66+ - although 3.2% fell into the 18-25 year old group and 1.2% chose not to supply an answer.

Age group

Age group

No.

%

18-25

33

3.2%

26-35

339

33.3%

36-45

342

33.6%

46-55

175

17.2%

56-65

100

9.8%

66+

16

1.6%

not-specified

12

1.2%

Vertical bar chart showing age groupings of respondents.

Figure: Respondent age group
../../../_images/2023-respondent-age-group.svg

Gender identity

What we asked

What gender identity do you most identify with?

  • Woman

  • Man

  • Non-binary

  • Other (please specify)

  • I’d rather not say

The majority of respondents in 2023 were women - accounting for 59.9% of the total, slightly higher than in previous surveys. Men made up 34.7% - slightly lower than in previous surveys. 2.9% of respondents were non-binary, 0.3% chose “other”, and 2.2% did not provide an answer.

Gender identity

Gender identity

No.

%

Woman

609

59.9%

Man

353

34.7%

Non-binary

30

2.9%

Not specified

22

2.2%

Other

3

0.3%

Donut chart showing gender identity of respodnents.

Figure: Respondent gender identity
../../../_images/2023-respondent-gender-identity.svg

Experience

What we asked

How many years of experience do you have in documentation?

  • Less than 1 year

  • More than 1 year but less than 2 years

  • More than 2 years but less than 5 years

  • More than 5 years but less than 10 years

  • More than 10 years but less than 15 years

  • More than 15 years but less than 20 years

  • More than 20 years but less than 25 years

  • More than 25 years but less than 30 years

  • More than 30 years (please specify)

  • I’d rather not say

The experience level of respondents in 2023 was similar to previous years - around half fell into either the 5-10 years range (27.8%) or 2-5 years range (20%). 43.4% of respondents were spread out over the most experienced ranges - starting from 10 years of experience and going all the way up to 50 years in the documentation game. Only 8.3% were new documentarians (2.9% with less than one year and 5.4% with 1-2 years). 0.4% did not provide an answer.

Experience in documentation

Years of experience

No.

%

0-1

30

2.9%

1-2

55

5.4%

2-5

203

20.0%

5-10

283

27.8%

10-15

161

15.8%

15-20

101

9.9%

20-25

70

6.9%

25-30

63

6.2%

30+

47

4.6%

Not specified

4

0.4%

Vertical bar chart showing respondents' years of experience in documentation.

Figure: Years of experience in documentation
../../../_images/2023-respondent-years-experience.svg

Education level

What we asked

What is the highest level of education that you have completed? If your education level isn’t listed, choose the option that’s the closest equivalent to the level you have completed. We’re asking for the highest level completed, so if you are still working towards a qualification, please select the highest level you have actually finished.

  • High school

  • Technical or vocational qualification

  • College or university graduate qualification (certificate, diploma, associate degree, bachelor’s degree)

  • Multiple graduate qualifications

  • Post-graduate degree (master’s degree, post-graduate diploma or certificate, doctorate, PhD)

  • Multiple post-graduate qualifications

  • None of the above

  • I’d rather not say

Overall, most respondents are university- or college-educated: 93.9% held at least one undergraduate qualification, and 41.3% also held a postgraduate qualification. 3.5% held multiple undergraduate qualifications, and 3.7% held multiple post-graduate qualifications. 0.4% chose not to answer, and 2 individuals indicated that they had none of the listed qualifications.

Highest education level completed

Education Level

No.

%

High school

40

3.9%

Technical or vocational

16

1.6%

Graduate

499

49.1%

Multiple graduate

36

3.5%

Post-graduate

382

37.6%

Multiple post-graduate

38

3.7%

Not specified

4

0.4%

None of the listed options

2

0.2%

Vertical bar chart showing respondents' highest completed level of education.

Figure: Education level
../../../_images/2023-respondent-education.svg

Location

What we asked

Which of the following best describes the type of area where you reside?

  • Rural area (low population density, ≤5000 people)

  • Town or suburban area (medium population density, ≤50,000 people)

  • City or urban area (high population density, >50,000 people)

Please refer to this World Bank article on Degree of Urbanization [https://blogs.worldbank.org/sustainablecities/how-do-we-define-cities-towns-and-rural-areas] for more clarification.

Country:

State/Province/Region:

City/Town (optional):

While most questions in this section were optional, general geographical location was not - this is because without country and state/province/region, we cannot calculate regional median salaries, which is one of the main objectives of the survey. For privacy reasons, finer-grained geographical location is optional.

The majority of respondents - 70.3% - reported living in a city or urban area, with 23.7% in a town or suburban (semi-dense) location and only 6% living in a rural area.

Degree of urbanization

Area type

No.

%

City or urban area

715

70.3%

Town or suburban area

241

23.7%

Rural area

61

6.0%

A little over half of respondents (55.7%) were based in North America, the bulk of those in the United States.

New countries appearing in the results for 2023 include the Caribbean nation St Kitts & Nevis, Puerto Rico, United Arab Emirates, Lebanon, and Rwanda.

Respondent location - North America

Region

No.

%

North America

566

55.7%

  • United States

477

46.9%

  • Canada

81

8.0%

  • Mexico

6

0.6%

  • St Kitts & Nevis

1

0.1%

  • Puerto Rico

1

0.1%

Respondent location - Europe

Region

No.

%

Europe

330

32.4%

  • United Kingdom

62

6.1%

  • Ukraine

45

4.4%

  • Germany

36

3.5%

  • Poland

27

2.7%

  • France

21

2.1%

  • Romania

17

1.7%

  • Netherlands

15

1.5%

  • Portugal

12

1.2%

  • Ireland

12

1.2%

  • Russia

12

1.2%

  • Czech Republic

10

1.0%

  • Spain

10

1.0%

  • Finland

9

0.9%

  • Italy

5

0.5%

  • Croatia

4

0.4%

  • Switzerland

4

0.4%

  • Sweden

4

0.4%

  • Slovenia

3

0.3%

  • Austria

3

0.3%

  • Serbia

3

0.3%

  • Belgium

2

0.2%

  • Estonia

2

0.2%

  • Greece

2

0.2%

  • Hungary

2

0.2%

  • Lithuania

1

0.1%

  • Norway

1

0.1%

  • Turkey

1

0.1%

  • Cyprus

1

0.1%

  • Montenegro

1

0.1%

  • Georgia

1

0.1%

  • Bulgaria

1

0.1%

  • Denmark

1

0.1%

Respondent location - Other regions

Region

No.

%

Oceania

51

5.0%

  • Australia

47

4.6%

  • New Zealand

4

0.4%

Asia

36

3.5%

  • India

28

2.8%

  • Japan

5

0.5%

  • Singapore

1

0.1%

  • Indonesia

1

0.1%

  • Thailand

1

0.1%

Middle East

14

1.4%

  • Israel

12

1.2%

  • United Arab Emirates

1

0.1%

  • Lebanon

1

0.1%

Africa

13

1.3%

  • South Africa

9

0.9%

  • Nigeria

2

0.2%

  • Rwanda

1

0.1%

  • Kenya

1

0.1%

South America

7

0.7%

  • Brazil

5

0.5%

  • Argentina

2

0.2%

Respondent location regional breakdowns

Respondent location - US state

US State

No.

%

California

70

14.7%

  • San Francisco

10

Texas

44

9.2%

  • Austin

20

Oregon

29

6.1%

  • Portland

20

North Carolina

27

5.7%

Washington

27

5.7%

  • Seattle

12

Colorado

24

5.0%

Massachusetts

22

4.6%

New York

20

4.2%

Florida

20

4.2%

Virginia

19

4.0%

Michigan

16

3.4%

Pennsylvania

15

3.1%

Minnesota

15

3.1%

Wisconsin

14

2.9%

Ohio

13

2.7%

Georgia

12

2.5%

Utah

11

2.3%

Illinois

10

2.1%

New Jersey

9

1.9%

Missouri

7

1.5%

Vermont

7

1.5%

Maryland

6

1.3%

Indiana

5

1.0%

Arizona

5

1.0%

Tennessee

5

1.0%

New Hampshire

4

0.8%

Kansas

4

0.8%

Nevada

3

0.6%

Alabama

3

0.6%

Oklahoma

2

0.4%

Delaware

1

0.2%

South Carolina

1

0.2%

Louisiana

1

0.2%

Iowa

1

0.2%

Alaska

1

0.2%

South Dakota

1

0.2%

Nebraska

1

0.2%

Rhode Island

1

0.2%

Connecticut

1

0.2%

Respondent location - Canadian province

Province

No.

%

Ontario

41

50.6%

  • Toronto

17

Quebec

14

17.3%

  • Montreal

11

British Columbia

13

16.0%

  • Vancouver

10

Alberta

7

8.6%

New Brunswick

2

2.5%

Saskatchewan

2

2.5%

Manitoba

1

1.2%

Newfoundland and Labrador

1

1.2%

Respondent location - Australian state

State

No.

%

Queensland

16

34.0%

  • Brisbane

9

Victoria

14

29.8%

  • Melbourne

11

New South Wales

13

27.7%

  • Sydney

6

South Australia

2

4.3%

Tasmania

1

2.1%

Western Australia

1

2.1%

Survey feedback

For the first time this year, we included a mini “meta-survey” - a handful of questions about the survey itself.

What we asked

Have you participated in a WTD Salary Survey before?

How would you rate the following three aspects of the survey? Options given for each were: excellent, good, OK, not great, no opinion.

  • Relevance of the questions

  • Usability of the survey form and website

  • Length of the survey

More than half of the 2023 respondents - 58.2% - were first-time WTD Salary Survey participants.

Donut chart showing proportion of first-time to repeat survey participants.

Figure: First time vs repeat survey participants
../../../_images/2023-first-time-vs-repeat-participants.svg

Regarding the relevance of the questions, 52.2% rated them “excellent”, and another 38.8% thought they were “good”. 7.7% felt they were just “OK”, and only 0.5% chose “not great”. 0.8% chose not to share an opinion.

Concerning the usability of the survey form and website, over half rated it “excellent”, with another 28.8% rating it “good”. 6.1% chose “ok”, 1.1% thought it was “no great” and 0.5% had no opinion.

The length of the survey has been an area of concern for the survey team, so we were quite relieved to find that 80.3% of respondents said that the length was “just right”. However, a significant proportion - 13.6% - were of the opinion that the survey was too long (and another 1.2% chose “far too long”) so this is something we will take into consideration in future surveys. 4% had no opinion and a very small percentage of survey fans (0.8%) said that it was “too short”.

Survey feedback - length

Opinion

No.

%

Just right

817

80.3%

Too short

8

0.8%

Too long

138

13.6%

Far too long

12

1.2%

No opinion

42

4.1%

Survey feedback - relevance

Opinion

No.

%

Excellent

531

52.2%

Good

395

38.8%

OK

78

7.7%

Not great

5

0.5%

No opinion

8

0.8%

Survey feedback - usability

Opinion

No.

%

Excellent

646

63.5%

Good

293

28.8%

OK

62

6.1%

Not great

11

1.1%

No opinion

5

0.5%

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